Introduction

In this section, you can find the basic information about the product and also the formatting conventions used in the topics.

General Data Protection Regulation (GDPR)

This product offers the possibility to process personal identifiable information such as system user name, role and IP-address. The purpose of this processing capability could be to enhance quality control through traceability and proper access management.

If you decide to process personal data you need to be aware of and comply with relevant personal data protection rules, including, in the EU the GDPR as well as other applicable laws, directives and regulations. Atlas Copco can in no way be held liable for any use made by you of the product.

Software Introduction

ToolsTalk Service 2 is a PC software package that offers an easy and user friendly interface for Atlas Copco devices.

Revision History

Conventions

To enhance user understanding, certain formatting conventions are used throughout this document. The formatting conventions used are listed below.

System Overview

• The User Interface
  • Software Icons
  • Feature Tabs
  • The Device List
  • The Device List
  • The Information Icon
  • Application Information
  • Pending Changes

The User Interface

The menus and settings available in ToolsTalk Service 2 will vary depending on what tool is connected to the software. Different tabs, views, settings and tasks will be available dependent on the tool. If an option is not visible, that option is not available for that specific tool.

Some settings might be grayed out. These settings are available for the connected tool, but are not currently active.

A	Left-side menu bar
B	Device list
C	Feature tabs
D	Information display
E	READ drop-down box
F	WRITE drop-down box
G	Application settings
H	Application information

Software Icons

Features in ToolsTalk Service 2 user interface:

Feature Tabs

The information displayed will vary depending on the type of device that is connected.

The Device List

The Device Adapter Information will always display when it is connected to the computer. The Device Information will be displayed for those devices that have been connected or discovered using the device adapter.

If there is a problem with the connection, the error information for the device will be visible in the software, for example [SERIAL NUMBER UNKNOWN].

A	Device List
B	Device Adapter Information
C	Device Information
D	Connection Verification
E	Device Type Icon
F	Device Type Family
G	Device Type Serial Number

The Device List

The Device Adapter Information will always display when it is connected to the computer. The Device Information will be displayed for those devices that have been connected or discovered using the device adapter.

If there is a problem with the connection, the error information for the device will be visible in the software, for example [SERIAL NUMBER UNKNOWN].

A	Device List
B	Device Adapter Information
C	Device Information
D	Connection Verification
E	Device Type Icon
F	Device Type Family
G	Device Type Serial Number

The Information Icon

The information icon can be used to read further information available. Hover over the icon, to expand and view the information.

Application Information

The ToolsTalk Service 2 software version and edition can be found in the Application Information button.

Pending Changes

Changes made will be marked with icon .

Implement Changes

• Select WRITE to implement the changes to the device.

Restore Changes

• Select READ to discard the changes made and restore the previous status of the device.

The device need to be connected to ToolsTalk Service 2 for the changes to be transferred to the tool. It not, the changes will be lost.

Installation and Upgrade

In this section, you can find information to help with the initial installation of the product, or upgrading from one version to another.

Installation Restrictions

• Computer Requirements
• Before Installing

Computer Requirements

To run the ToolsTalk Service 2 software the following minimum computer requirements need to be met:

• A docking station is required in order to connect to SB or STB tools (Atlas Copco Industrial Technique AB product number 8433 3900 50).

• A Communication Unit 3 (CU3) is required in order to connect to cable tools (Atlas Copco Industrial Technique AB product number 8092 1168 15).

• Older versions of the CU3 are not compatible with the ToolsTalk Service 2 software.

• If USB hubs are used to connect CU3s and Docking Stations (DS) to a PC running the ToolsTalk Service 2 software, it is recommended not to mix CU3s and DS on the same hub.

• If USB hubs are used to connect CU3s and DS to a computer running the ToolsTalk Service 2 software, it is recommended not to connect several USB hubs in cascade.

• It is recommended to only use certified USB cables and hubs when connecting external USB equipment. For example, DS, CU3s and SRB/TBP tools connected to the computer running ToolsTalk Service 2 (certified USB products are registered at USB.org).

Before Installing

Before starting the installation, make sure the following are available:

Before starting the installation, make sure the following are available:

• Administrator rights to the computer which the application is to be installed on.

• Computers and programs according to the listed requirements.

Software

• Installing the Software
• Uninstalling the Software
• Upgrading the Software
• Downgrading the Software

Installing the Software

The ToolsTalk Service 2 installer always installs the following components on the computer:

• ToolsTalk Service 2 database, containing device interfaces for available accessories, cables and tools.

Download and install Microsoft .NET Framework 4.8 on the computer, to be able to use ToolsTalk Service 2. https://dotnet.microsoft.com/download/dotnet-framework/net48

Download and install Runtime and not Developer Pack.

The ToolsTalk Service 2 installer will automatically install Microsoft Visual C++ 2017 Redistributable Package to the computer, if it is not already installed.

Uninstalling the Software

ToolsTalk Service 2 software can be uninstalled in two ways.

Uninstalling the Software Using the Computer

• On the Windows Control Panel select Programs , and go to Programs and Features, select and uninstall the desired software.

Uninstalling the Software Using the InstallShield Wizard

It may be necessary to restart the computer for the changes to take effect.

Upgrading the Software

• Follow the same steps as for Installing the Software.

Downgrading the Software

In some cases it is useful to downgrade ToolsTalk Service 2 to a previous version.

Hardware

• Compatibility
• Working with Device Adapters
  • Installing a Device Adapter
  • Connecting a Device to a Communication Unit 3 (CU3)
  • Connecting a Device to a Docking Station (DS)
  • Connecting a Device with a Built In Device Adapter (USB)

Compatibility

Tool Compatibility

ToolsTalk Service 2 is compatible with the following tool families:

• ST, SL

• SB, STB

• SR, STR

• PST, QST

• SRB, SRB-HA, TBP, TBP-S

• DL, ES

• EBB, EBP

• ICB, ITB, IPB

Working with Device Adapters

Connecting devices such as tools requires a Device Adapter.

• Docking Station (DS) - Device interface by the tool battery connection.

• Communication Unit 3 (CU3) - Device interface by tool cable.

• Built in Device Adapter (USB) - Device interface by USB cable.

Multiple Device Adapters may be connected to the computer at the same time, but only one device may be connected in the application at a time per Device Adapter.

Installing a Device Adapter

IMPORTANT! ToolsTalk Service 2 software must be installed before any Docking Station (DS), Communication Unit 3 (CU3), and/or Built in Device Adapters (USB), with Device Adapter are connected to the computer.

Connecting a Device to a Communication Unit 3 (CU3)

The CU3 is a Device Adapter that supports connectivity with devices such as tools, tool cables or tool accessories.

Do not try to connect a device using Communication Unit 1 (CU1) or Communication Unit (CU2), as they are not compatible.

When using a device together with an extension cable, only one extension cable and device can be connected to the CU3 at any one time.

Connecting a Device to a Docking Station (DS)

The Docking Station (DS) supports connectivity for STB and SB tools.

Connecting a Device with a Built In Device Adapter (USB)

Devices with a Built In Device Adapter must be powered by a battery.

Configuration

In this section, you can find detailed information about how to create, modify, and verify product settings.

Working with the License Manager

The software requires a license before it is possible to use. The license activation code is obtained from the license issuer.

The activation code for the software is then used to activate the software in the License manager .

The software license is bound to a specific computer, based on machine profiling information when the license is redeemed. Changing the machine configuration or setup after the license has been activated might render the license invalid. If this happens please contact the license issuer for assistance.

License Status

When starting ToolsTalk Service 2, the software will check and validate the stored license.

• The License Status is GREEN when the application has been activated with a valid license.

• The License Status is RED when there is no valid license.

The license validation is displayed in the Expiration Date field.

Activating a License Online

In order to use ToolsTalk Service 2, the license has to be activated using an Activation Code or License Token.

A

License Token

B

Activation Code

Code Types:

• License Token, XXX-XXX-XXX - Physically delivered license.

• Activation Code, XXXX-XXXX-XXXX-XXXX - Electronically delivered license.

Using an Activation Code

Using a License Token

Activating a License Offline

If the computer does not have internet access and the License Status is not valid, the license has to be activated offline.

Synchronizing a License Online

This feature is used, for example, when moving a license to another computer.

Synchronizing a License Offline

This task always involves the license issuer.

It is possible to synchronize the license offline by manually transferring a capability (.bin) file.

Moving a License to a New Computer

This task always involves the license issuer.

Operation

In this section, you can find step-by-step information about how to operate the product.

Before Starting the Software

IMPORTANT! ToolsTalk Service 2 software must be installed before any Docking Station (DS), Communication Unit 3 (CU3), and/or Built in Device Adapters (USB), with Device Adapter are connected to the computer.

Connecting to a Device

Connect to an Adapter Device

This type of connection works for Device Adapters, such as tools.

Discover a Device

This type of connection works for devices, such as accessories on a tool, tool cables, and extension cables that are not attached to a tool. The feature will discover all the devices available for a specific Device Adapter tool. Depending on which type of cable it is, there are limits.

It is only possible to connected to one device per Device Adapter, at a time.

When a device is connected, the parameters will need to be read to be able to make adjustments in the application.

If there is a problem connecting to a device, or there is a mismatch between the number of discovered accessories in the device list and the number of accessories identified by visual inspection, then this may be an indication that there is a problem with one or more of the attached accessories, see Troubleshooting.

Device Connection

• To connect to a tool, the tool must be attached to a tool cable. A tool can never be connected to an extension cable.

• To connect to a tool cable, no extension cable or tool can be attached to the tool cable.

• To connect to an extension cable, no tool or tool cable can be attached to the extension cable.

Disconnecting From a Device

Disconnecting communication from the device using ToolsTalk Service 2.

• Right-click on the Device Adapter in the device list and then select Disconnect.

Copying Firmware to a Tool

This function only supports tools using SD memory cards.

Working with the Read Button

The READ drop-down box , can be used to read all parameters from a device or from a file. When a device is connected, the parameters will need to be read to be able to make adjustments in the application. Alternatively, a previously exported parameter file can be read into the application.

Reading Data from a Device

This function enables the user to read data from a device, such as parameters including Wireless Settings.

• In the ToolsTalk Service 2 toolbar, select the READ button to read data from the device.

Working with the Write Function

The WRITE drop-down box , can be used to write all parameter changes to a device, or for exporting data to a file.

The WRITE button , can be found in the firmware tab. It enables the user to write that specific parameter or firmware to a device.

Changes made will be marked with icon .

• Select WRITE to implement the changes to the device.

• Select READ to discard the changes made and restore the previous status of the device.

Writing Data to a Device

• In the ToolsTalk Service 2 main toolbar, select the WRITE drop-down box and select To Device, to write the data to the device.

The device properties will vary depending on the type of device that is connected.

Writing Data to a File

Parameter information including Wireless Settings, can be exported as a .TTX file and saved on a computer or on a selected media.

Synchronizing the Device Data

ToolsTalk Service 2 comes with a local database as standard. This feature can be used to download new device data that will be stored in a separate database.

Creating a Problem Report

If a problem occurs with ToolsTalk Service 2, create a Problem Report as soon as possible. This can then be attached to a help ticket or email and then reported through the appropriate channel.

Device Information

Device Information is displayed in the Information Tab . The tab contains identity information about the connected device and the software within the device. Example of the identity information of the device are Product name, Product number, Serial number, Variant, Software version. The information is divided into properties.

The device properties will vary depending on the type of device that is connected.

Working with the General Settings Tab

The device properties will vary depending on the type of device that is connected.

On the General Settings tab , you can configure the device properties. When starting ToolsTalk Service 2, the general settings properties have not yet been read from the device, this is done using the READ function.

• Enter the desired property value or text in the entry field.

The greyed out property fields cannot be edited or changed.

Setting the Tool Startup Text

The text that is shown on the tool display during the tool startup, can be changed.

Configuring the Power Saving

On the General Settings tab , go to the POWER SAVING properties. In the Tool inactivity timeout settings, enable power saving for the tool.

The possible selections are:

• Off

• 10 min

• 20 min

• 30 min

Configuring the Front LED

The Front LED on the device can be configured using ToolsTalk Service 2.

Total Tool Usage

On the General Settings tab , go to the TOTAL TOOL USAGE properties. This area contains information about the tool usage.

Example of tool usage:

• Hole count

• Drill time

• Drill energy

• Trigger press count

• Power cycle count

Working with the Drill Programs Tab

The device properties will vary depending on the type of device that is connected.

On the Drill Programs tab , a list containing the different drill programs is displayed.

The functions on the Drill Programs tab are:

• Configuring drill programs.

• Reordering the drill program list.

• ADD drill programs.

• Manage drill programs:

  • Delete drill programs.

  • Activate drill programs.

  • Deactivate drill programs.

A	Program index number and program selection check box.	D	Manage button.
B	Pending changes, changes made waiting to be written to the tool.	E	Arrow buttons to reorder programs.
C	ADD button.

Reordering the Drill Program List

On the Drill Programs tab , the drill program list can be reordered by moving the program up or down, with help of the Arrow buttons.

Managing Drill Programs

Via the Managing drill programs feature, it is possible to select and manage a program:

• Activate

• Deactivate

• Delete

Activating Drill Programs

Deactivating Drill Programs

Deleting Drill Programs

Adding Drill Programs

• Select ADD to add a new program, then enter the setup parameters for the new program.

Configuring Drill Programs

• Select the chosen program in the program list, and enter the drill program configuration.

Configuring the Trigger Mode

• On the Drill Programs tab , double-click one of the programs, when the program edits opens go to the GENERAL properties. In the Trigger mode settings, select the speed for the selected drill program.

• Index: The program index number.

• Name: Name the program.

Trigger mode:

• Progressive:

  • Min speed. Configurable between 500-Max speed.

  • Max speed. Configurable between (the lowest of 1000 RPM and Min speed) to 5500.

• Two speed:

  • First speed. Configurable between 1000-5500.

  • Second speed. Configurable between 1000-5500.

Configuring the Cutter Usage

On the Drill Programs tab , double-click one of the programs. In the CUTTER USAGE properties, the settings are made for utilizing the drilling time more efficiently.

• Go to the CUTTER USAGE properties. Set the Cutter usage selection to On, to enable cutter usage.

Cutter usage:

• On: Enable cutter usage.

• Off: Disable cutter usage.

Program usage since reset:

• Drill time: Drill time information since last reset

• Drill energy: Drill energy information since last reset

• Hole count: Amount of drilled holes since last reset

Program alarm:

• Alarm type:

  • Warning. Enables a warning when the limits are fulfilled.

  • Lock drill program. Enables locking of tool when the limits are fulfilled.

• Limit type:

  • Drill time. Counts drill time for limit.

  • Drill energy. Counts drill energy for limit.

  • Hole count. Counts hole for limit.

• Drill limits:

  • Drill time limit, in mmm:ss.

  • Drill energy limit, in Joule.

  • Hole count limit, in number of holes.

For information about how to reset Cutter usage, see the Product Instruction.

Configuring the Modular Head

• On the Drill Program tab , go to the MODULAR HEAD properties. In the Extra gear ratio setting, enter the given Speed Ratio value for the tool, found in the product information.

The speed ratio compensation is a given value and can be found in the product information for the modular drill head.

Setting the Drill Energy Limit

Drill Energy is a method to estimate the cutter usage, based on the energy measured through the cutter, taking into account the drilled time and power used in the tool.

• To find the Drill Energy value, drill holes until the cutter is dull, note the Drilled Energy, and then enter that value in the Energy limit parameter.

Setting the Drill Time Limit

Drill Time is a method to estimate the cutter usage based on the time the cutter has been in use.

• To find the Drill Time value, drill holes until the cutter is dull, note the Drilled Time, and then enter that value in the Time limit parameter.

Setting the Hole Count Limit

Hole Count is a method to estimate the cutter usage based on the number of holes the cutter has been used for.

• To find the Hole Count value, drill holes until the cutter is dull, note the Hole Count, and then enter that value in the Hole Limit parameter.

Calculating Drill Speed

In the Drill program settings, the Drill speed calculator, , can be used as help when setting the Drill speed parameters, First speed, Second speed, and Max speed. The Min speed parameter cannot be calculated.

When Trigger mode is set to Progressive, Min speed and Max speed are available. When Trigger mode is set to Two speed, First speed and Second speed are available.

Do not mix metric and imperial values when using the calculator.

Working with the Wireless Settings Tab

The device properties will vary depending on the type of device that is connected.

On the Wireless Settings tab , the configuration for Wi-Fi, Bluetooth and WLAN are set.

Configuring the Bluetooth Sender Power

Bluetooth functionality is dependent on the device type.

Configuring the Wi-Fi Zone Tethering

On the Wireless Settings tab , go to the WI-FI ZONE TETHERING properties. To configure the Wi-Fi zone tethering, the Wi-Fi zone tethering needs to be set to On, this will open up the WI-FI ZONE TETHERING properties for further configuration.

Status

Hover the mouse over the green, yellow, or red indicator, to see the status descriptions.

• Green - Wi-Fi zone tethering is turned on, the wireless settings are password protected, and the Wi-Fi state is enabled.

• Yellow - Wi-Fi zone tethering is turned on but Wi-Fi state is disabled. This status has higher priority than the yellow status below.

• Yellow - Wi-Fi zone tethering is turned on but the wireless settings are not password protected. This status has lower priority than the yellow status above.

• Red - Wi-Fi zone tethering is turned off.

Power on Limit

• The number of hours the tool may be powered on before it is locked, when the tool is not connected to the Wi-Fi zone.

Power Cycles Limit

• The number of times the tool may be powered on before it is locked, when the tool is not connected to the Wi-Fi zone.

Password

• The Wireless settings tab is password protected when Wi-Fi zone tethering is enabled and a password is turned on. The Wireless settings tab will be locked the next time the tool is connected.

Modifying the Password

Passwords are case sensitive.

Action:

• Change - Enter your own password and confirm it (high safety)

• Clear - Do not use password (no safety)

• Use default - Use the default password (low safety).

  The default password is password

Configuring the WLAN

On the Wireless Settings tab , go to the WLAN properties. To configure the WLAN, the Wi-Fi state selection has to be set to Enabled, this will open the WLAN properties for further configuration.

Uploading a Certificate

The certificates are used for authentication of the Wi-Fi using security mode PEAP or EAP/TLS.

Working with the Service Tasks Tab

The device properties will vary depending on the type of device that is connected.

The Service Tasks tab , enables the user to run different Service Tasks.

Changing the Application Firmware

This is a service task which is used for changing the tool application firmware without losing parameter values.

Tuning the Motor

Tuning the Trigger

Troubleshooting and Service

This section provides assistance in troubleshooting problems, should they arise, and contains information to help you maintain and service the product.

Troubleshooting During Connection

Normal State

The Device is functioning as intended and it is represented by Device Name and Serial Number in the Device List.

[BOOT MODE]

[DEVICE UNSUPPORTED]

Error	Possible Solution
The Device you are trying to connect to is not supported by the current version of ToolsTalk Service 2 software being used. This case is represented by the Device Name and the [DEVICE UNSUPPORTED] information in the Device List. The Device is also disabled in the Device List and it is not possible to interact with it in any way.	Make sure to use the latest version of the ToolsTalk Service 2 software. File an error report if the limitation is not part of the ToolsTalk Service 2 release notes.

[SERIAL NUMBER UNKNOWN]

[FIRMWARE UNSUPPORTED]