Troubleshooting During Startup

Error

Solution

Application starts, but the desired controller is not seen.

Controller network connection is not correct.

Make sure the controller is connected correctly to the factory network.

Applicable if a network connection is used.

Application starts, but the desired controller is not seen.

Controller configuration to the ToolsTalk 2 is not correct.

Make sure the server connections in the controller configuration point to the correct ToolsTalk 2 server.

Error message "Network connection lost or server unavailable" displayed when the ToolsTalk 2 is started.

The client application is not connected properly to the server application.

Check that the server application has started.

The application should start automatically. If this does not happen then a solution can be to remove the application (uninstallation) and reinstall the application.