System Information

Issue

Solution

Installation files

C:\Program Files (x86)\Atlas Copco\ToolsTalk Client

C:\Program Files\Atlas Copco\ToolsTalk Server

C:\Program Files (x86)\Atlas Copco\ToolsTalk Station Setup

Log file from the installation

In each installation folder is a log file named log.txt.

Computer IP address

Information needed for the controller configuration.

Select the Windows start menu.

Type cmd in the box in the bottom of the window and hit <return>. The administrator window opens.

Type ipconfig and hit <return>. The IP address of the computer is displayed.

Computer name

Information needed for the client installation to point to correct server installation.

Select the Windows start menu.

Type or system information in the box in the bottom of the window and hit <return>. The system information window opens.

The system name parameter is needed in the client installation to point to the location of the server.

Deleting database catalog

Start the management studio of the selected SQL server.

Select the desired database catalog. The default name is ToolsTalkEventStore.

Right-click and select Delete.

Select the check box Delete backup and .......

Select the check box Close existing .......

Select OK.

Check and modify database authentication

Start the management studio of the selected SQL server.

Select the desired server.

Right-click and select Properties.

Select Security page.

In the server authentication field, mark the radio button labeled SQL server and windows authentication.

Installation of the Functionality Management System (FMS)

Only applicable in a client-server installation.

The FMS installation is part of the InstallShield Wizard and runs automatically. For correct installation the system variable JAVA_HOME must have a correct value.

Select the Windows start menu.

Type System variables in the box in the bottom of the window. Several options are shown. Select Edit the system environmental variables. The system properties pop-up window opens.

Select the Environment variables command button.

Scroll down in the System variables window and search for the variable JAVA_HOME.

If the variable is present, the value is the path to the 64-bit Java installation.

If the variable is not present, select the New command button. A New system variable pop-up window opens.

The variable name must be set to JAVA_HOME.

The variable value must be set to the installation directory, for example C:\PROGRAM FILES\JAVA\JRE1.8.0_131. Do not include the BIN folder.

Check if the installation of the Functionality Management System (FMS) is correct.

Select the Windows start menu.

Type Services in the box in the bottom of the window. Several options are shown. Select Services. The system properties pop-up window opens.

Scroll down in the list and search for FlexNet License Server -acopco.

If the Status indicates Started, the FMS is installed and is running.

Check if the ToolsTalk 2 server is installed and is running

Select the Windows start menu.

Type Services in the box in the bottom of the window. Several options are shown. Select Services. The system properties pop-up window opens.

Scroll down in the list and search for Atlas Copco Industrial Technique Host for ToolsTalk.

If the Status indicates Started, the server is installed and is running.