Installing the Client Application

Before you begin with the ToolsTalk 2 client installation, make sure all the requirements are met as described in section Before Installing or Upgrading.

  1. Place the executable file ToolsTalkClient<xxx>.exe in the destination folder on your computer. The <xxx> represents the version of the file.

  2. Double-click on the executable file.

If an error occurs during installation, a step is unclear, or a parameter name or value is unclear, look for more information in the Troubleshooting section.

Screen

Parameters

Welcome to the InstallShield Wizard

Select Next

License Agreement

Shown if it is a new client installation.

Accept the license agreement.

Select Next

Customer information

Shown if it is a new client installation.

Enter a User Name and an Organization.

Select Next

Destination Folder

Shown if it is a new client installation.

A default folder is provided for the program installation, but may be changed.

The folder destination must not be changed during aToolsTalk 2 upgrade.

Select Next

Program maintenance

Shown if the client is already installed. Select one option:

Modify

Repair

Remove

Select Next

Application settings

Determines how the user or client connects to the ToolsTalk 2 server application.

Select authentication method by selecting one of the radio buttons.

Select No security as authentication method.

The ToolsTalk Server is the computer name on which the server and database are located.

Set the Web Application Port value, default is set to 9101.

The setting must be the same in both the server and client installation.

Select Next

Ready to Install or Modify the program

Select Install

InstallShield Wizard Completed

Select Finish

If No security is used, any user in the domain can change a configuration parameter without identification.

If Windows accounts are used, changes made to configuration parameters are saved together with timestamp and identified user account.

For a simple installation, where all modules (SQL database, server application and client application) are installed on the same computer, the No security option may be used. This is a normal setup for a service engineering laptop computer.