Event Codes
Events are used to notify the user of certain state changes or occurrences in the system. They are of different types and require different kinds of actions.

Some of the procedures described can only be performed by an Atlas Copco authorized service provider.
Event code | Group | Description |
---|---|---|
1000-1999 | Controller, Tool | Controller and Tool events. |
2000-2999 | Tool | Tool events. |
3000-3999 | Controller, Drive, Channel, Configuration | Controller and Drive events, and Step sync events. |
4000-4999 | Process | Tightening process events. |
5000-5999 | Configuration | Program configuration events. |
6000-6999 | Accessory | Accessory events. |
7000-7999 | Message | Messages. |
Table heading | Description | |
---|---|---|
Event code | The unique event number. | |
Type | Type of event:
| |
Name | A descriptive name of the event. | |
Description | A short description of the event and why it occurred. | |
Procedure | If applicable the procedure contains an instruction on how to clear the event. | |
A - Acknowledge | Tells the user whether the event has to be acknowledged or not before you can proceed. The value in this list is the default value. | |
L - Log | Tells the user whether the event is to be saved in the event log or not. The value in this list is the default value. | |
D - Display | Tells the user whether the event is to be displayed on the screen or not. The value in this list is the default value. |
Event | Description | Procedure | Log | Display | Ack | ||
---|---|---|---|---|---|---|---|
Code | Type | Name | |||||
1000 | Info | Controller started | The controller is started. | N/A | X | ||
1001 | Warning | Controller serial number updated | Generated at start-up if IT-board box serial number (controller serial number) differs from AUX-board box serial number. AUX-board is considered to be non-replaceable in field. The controller will reboot when the serial number is updated. | Replace IT-board or box. | X | ||
1010 | Info | Tool connected | A tool is connected. | N/A | X | X | |
1011 | Info | Tool disconnected | A tool is disconnected. | N/A | X | X | |
2010 | Error | Tool software version mismatch | Tool and controller software versions not compatible. | Service tool - update tool software. | X | X | |
2012 | Warning | Tool communication disturbance | Communication between tool and controller interrupted. | Relocate antenna placement. | |||
2014 | Warning | Tool overheated | Tool overheated. SRB and TBP tools only. | Allow tool to cool down. | X | X | |
2015 | Error | Tool temperature sensor error | SRB and TBP tools only. | Service tool. | X | X | |
2020 | Warning | Tool requires motor tuning | Tool requires motor tuning. | Perform a motor tuning. | X | X | |
2021 | Warning | Motor tuning failed | Motor tuning failed. | Complete motor tuning or service the tool. | X | ||
2022 | Info | Motor tuning completed | Motor tuning completed. | N/A | X | ||
2027 | Warning | Usage limited due to high tool temperature | Temperature limit has been reached. Tightening has been inhibited to reduce risk for tool shutting down due to overheating. | Wait until tool temperature has been reduced. | X | X | |
2030 | Error | Tool memory failure, change tool | Tool memory corrupt. | Service the tool. | X | X | |
2040 | Error | System check failure | X | X | |||
2041 | Error | Torque transducer error | Will be generated either on calibration error or if tool reports transducer error. | Service the tool. | X | X | |
2042 | Error | Angle transducer error |
| Service the tool. | X | X | |
2043 | Error | Tool ground fault error |
| Service the tool. | X | X | |
2044 | Info | Tool service interval expired | Indicates that servicing of the tool is needed. Triggered when the number of set tightenings has been exceeded. | Perform service of tool. | X | X | |
2045 | Warning | Tool calibration data invalid | If validation of calibration data fails. | Service tool. | X | X | |
2046 | Info | Tool, next calibration date has passed | Indicates that calibration of tool is needed. Triggered when calibration alarm is enabled in settings and the current time is greater than next calibration date. | Service tool. | X | X | |
2050 | Error | Tool parameter file not supported | Required tool parameters are missing. | Update tool parameters. | X | X | |
2120 | Warning | Unable to start, tool has no active torque transducer | X | X | |||
2121 | Warning | Transducers are disabled for connected tool | X | X | |||
2122 | Warning | Unable to start, tool is missing required torque transducer | X | X | |||
2123 | Warning | Unable to start, tool is missing required angle transducer | X | X | |||
2124 | Error | Torque transducer error on Main transducer | Indicates that there is an error on the Main torque transducer of a Tool with dual transducers. | X | X | ||
2125 | Error | Torque transducer error on Secondary transducer | Indicates that there is an error in the Secondary torque transducer of a Tool with dual transducers. | X | X | ||
2126 | Error | Tool Torque transducer calibration error on Main transducer | X | X | |||
2127 | Error | Tool Torque transducer calibration error | X | X | |||
2128 | Error | Tool torque transducer, shunt test failed on main transducer | X | X | |||
2129 | Error | Tool torque transducer, shunt test failed | X | X | |||
2130 | Error | Tool torque transducer, zero offset compensation failed on main transducer | X | X | |||
2131 | Error | Tool torque transducer, zero offset compensation failed | X | X | |||
2132 | Error | Tool torque transducer hardware error on main transducer | X | X | |||
2133 | Error | Tool torque transducer hardware error | X | X | |||
2134 | Error | Tool torque transducer error, overflow in A/D converter on main transducer | X | X | |||
2135 | Error | Tool torque transducer error, overflow in A/D converter | X | X | |||
2136 | Error | Tool Torque transducer calibration error on secondary transducer | X | X | |||
2137 | Error | Tool torque transducer, shunt test failed on secondary transducer | X | X | |||
2138 | Error | Tool torque transducer, zero offset compensation failed on secondary transducer | X | X | |||
2139 | Error | Tool torque transducer hardware error on secondary transducer | X | X | |||
2140 | Error | Tool torque transducer error, overflow in A/D converter on secondary transducer | X | X | |||
3001 | Error | Controller clock battery empty | Internal battery is getting close to end of life. | Replace battery. | X | X | |
3011 | Warning | Drive overheated Controller hardware | Cool down. | X | X | ||
3020 | Warning | Controller hardware failure | X | X | |||
3021 | Warning | System voltage problem | DC voltage too high or too low. | N/A | X | X | |
3022 | Warning | Controller voltage problem, AC input voltage too high | UDC too low or too high | Fix the input voltage. | X | X | |
3023 | Warning | Controller voltage problem, AC input voltage too low | UDC too low or too high | Fix the input voltage. | X | X | |
3024 | Warning | Drive voltage problem, AC input voltage too high | UDC too low or too high | Fix the input voltage. | X | X | |
3025 | Warning | Drive voltage problem, AC input voltage too low | UDC too low or too high | Fix the input voltage. | X | X | |
3030 | Error | IP address conflicting with another node on the network | The set IP address is in use by another device on the same network. | Change IP address on one of the devices. | X | X | |
3031 | Info | Network cable unplugged | The carrier of the factory port is lost (cable disconnected). | Check the cable connection. | X | X | |
3040 | Warning | Emergency stop | Drive disabled due to emergency stop. | Reset emergency stop. | X | X | |
3050 | Info | System clock updated | System clock has been updated. | N/A | X | ||
3051 | Error | System clock error | Wrong time read from hardware Real Time Clock (RTC). | Change RTC battery. | X | ||
3053 | Info | Drive connected | StepSync drive has been connected. | X | X | ||
3054 | Info | Drive disconnected | StepSync drive disconnected. | X | X | ||
3055 | Warning | Mode configuration error | Generated when selected mode is configured wrongly. E.g. configuring two bolts with the same bolt number or the same channel, incomplete mode configuration. | Check Toolstalk2 for mode configuration error | X | X | |
3056 | Warning | Unable to start, tool or drive is missing | Generated when a used channel is missing a drive or tool. | Check Channel Menu on the HMI. Connect missing drive or tool. | X | X | |
3057 | Info | Unable to start, channel is already in use | Generated when a needed channel has been allocated to another virtual station. | X | X | ||
3058 | info | No mode selected | Select mode. | X | X | ||
3061 | Warning | Unable to start, enable signal is low | X | X | |||
3062 | Warning | Unable to start, stop signal is high | X | X | |||
3063 | Warning | Unable to start, all channels inhibited | All channels have been set inhibited, so no tightening can be started. | Set at least one channel to not be inhibited. | X | X | |
3064 | Warning | Carrier number faulty | A FlexCarrier hex switch is set to zero. | Turn the switch to a non-zero value. | X | X | |
3065 | Warning | Carrier E-Stop configuration plug wrong type or missing | A Carrier is missing its E-stop configuration plug, or the plug is of the wrong type. | Insert correct plug type. | X | X | |
3066 | Warning | Carrier voltage inlet, no 3-phase AC | X | X | |||
3067 | Warning | Carrier voltage inlet, one AC phase missing | X | X | |||
3068 | Warning | Carrier, internal 24 VDC power supply unit broken | X | X | |||
3069 | Warning | Carrier 24 voltage OUT-port disabled due to over current | Reset the system. | X | X | ||
3070 | Warning | Carrier, hardware error in PF6 FlexControl cable OUT | Reset the system. | X | X | ||
3071 | Warning | Carrier, hardware error in PF6 FlexControl cable IN | Reset the system. | X | X | ||
3072 | Warning | Emergency stop 24 VDC power failure due to short-circuit | X | X | |||
3073 | Warning | Unable to start, system is emergency stopped | When allocating multiple spindles, this event is invoked by preStartCheckFailed due to emergency stop. | Reset the emergency stop. | X | X | |
3074 | Warning | Carrier overheated | X | X | |||
3075 | Info | Carrier temperature OK | X | X | |||
3076 | Warning | Carrier, internal 24 VDC power supply overload | Current output from internal PSU is too high. | Disconnect other carriers that are powered from this PSU. Disconnect any external equipment using 24VDC. | X | X | |
3077 | Warning | Carrier, internal 24 VDC power supply over voltage | Voltage output from internal PSU is too high. | Replace the carrier. | X | X | |
3078 | Warning | Carrier, internal 24 VDC power supply under voltage | Voltage output from internal PSU is too low. | Replace the carrier. | X | X | |
3079 | Warning | External supply to carrier, 24 VDC over voltage | Backup input voltage is more than 27 VDC. | Adjust the backup input voltage. | X | X | |
3080 | Warning | External supply to carrier, 24 VDC under voltage | Backup input voltage is less than 19 VDC. | Adjust the backup input voltage. | X | X | |
3081 | Warning | Carrier voltage inlet, 3-phase AC over voltage | Input voltage is too high. | Lower input voltage, must be 400 VAC or 480 VAC. | X | X | |
3082 | Warning | Carrier voltage inlet, 3-phase AC under voltage | Input voltage is too low. | Higher input voltage, must be 400 VAC or 480 VAC. | X | X | |
3083 | Error | Wrong Anybus/Profisafe module firmware | X | X | |||
3084 | Error | Soft PLC runtime error | eCLR has terminated in an uncontrolled way. | X | X | ||
3085 | Warning | Carrier, fan module out of order | X | X | |||
3086 | Warning | Carrier, fan module partly out of order | X | X | |||
3087 | Warning | Carrier, left fan module out of order | X | X | |||
3088 | Warning | Carrier, left fan module partly out of order | X | X | |||
3089 | Warning | Carrier, right fan module out of order | X | X | |||
3090 | Warning | Carrier, right fan module partly out of order | X | X | |||
3100 | Warning | Mode configuration does not exist | X | X | |||
3160 | Error | Failed to activate newly installed software | Something went wrong during the activation. When the newly installed software starts, a fallback to the previous working software happens. This happens when the new software fails to start for three times and only during software installation. | Take an export and contact Atlas Copco for further assistance. Note down the software version you are trying to install as well as the software version that is working. | X | X | X |
3161 | Error | Started on unexpected software partition | The controller has started on the inactive software side and not on the expected software side. | Note down the software information (on the Home page of the controller, select Controller > Software). Try to restart the controller and make sure its running on correct software when started again. If error persists, do an export and contact Atlas Copco. | X | X | X |
4010 | Info | Tool locked by digital input | The tool is locked by a digital input signal. | N/A | X | X | |
4011 | Info | Tool locked by open protocol | The tool is locked by open protocol. | N/A | X | X | |
4012 | Info | Tool locked by field bus | The tool is locked by the field bus. | N/A | X | X | |
4014 | Info | Tool locked by Soft PLC | Soft PLC signal locked the tool. | Unlock by Master Unlock | X | X | |
4015 | Info | Loosening disabled | Loosening is disabled in the tightening program | X | X | ||
4016 | Info | Tightening disabled |
| X | X | ||
4017 | Info | Loosening not configured | Loosening is not configured in the selected tightening program | Select different tightening program | X | X | |
4020 | Info | Too many NOK tightenings | Maximum consecutive NOK tightenings in batch is exceeded | X | X | ||
4030 | Info | Batch sequence aborted | The batch sequence has been aborted. | X | X | ||
4031 | Info | Max time to complete batch sequence reached. |
| X | X | ||
4032 | Info | Max time to complete first tightening reached. |
| X | X | ||
4040 | Info | Locked by alternative identifier | Tool locked by alternative identifier. | X | X | ||
4060 | Info | Tool locked on batch complete | When running a batch with flag Tool lock on batch sequence complete this event is generated when the user press the trigger. | Unlock with signal Unlock Tool on complete. | X | X | |
4072 | Info | Test Bolt | |||||
4100 | Warning | Identifier not accepted: Invalid string length | X | ||||
4101 | Warning | String selection unsuccessful: Multiple matches | X | ||||
4102 | Warning | String selection unsuccessful: No match found | X | ||||
4103 | Warning | Identifier not accepted: Identical string already received | X | ||||
4104 | Warning | Identifier not accepted: No match found | X | ||||
4600 | Warning | Data Drop or Data Hold used in combination with Batch tightening. The signals have no effect. | Data Drop and Data Hold are only supported for worktasks, without batch control. Select another worktask if the signals has to be used. ![]() Valid only for Flex and StepSync. | X | |||
4601 | Info | Data Hold active: tightening result is sent once signal is low. | ![]() Valid only for Flex and StepSync. | X | |||
4602 | Info | Data Drop active: tightening result discarded. | ![]() Valid only for Flex and StepSync. | X | |||
5010 | Warning | Invalid Tightening program parameter value | The parameter in the selected tightening program are invalid. | Check the configuration of the selected tightening program to find and change the value of the parameter. | X | X | |
6010 | Info | Accessory connected | Accessory is connected to the controller. | X | X | ||
6020 | Info | Accessory disconnected | Accessory is disconnected from the controller. | X | X | ||
6021 | Warning | Fieldbus offline | No communication with fieldbus. | X | X | ||
6030 | Warning | Accessory address collision | Two or more accessories with the same address are connected. | Change address on accessory. | X | X | |
6040 | Warning | Accessory communication error | Intermittent communication error with accessory. | Check cables and connectors. | X | X | |
6041 | Warning | Fieldbus error | Communication error with fieldbus. |
| X | X | |
6042 | Warning | Fieldbus module mismatch | The installed fieldbus module does not match with the configured module. | Change the configuration to match with the installed module, or replace the installed module with the correct one. | X | X | |
6090 | Warning | Barcode scanner could not be identified | When no unique serial number is found. | Configure the barcode reader device. | X | X | |
7010 | Info | Message text to display | General event for displaying of messages. | None | X |