Event Codes

Events are used to notify the user of certain state changes or occurrences in the system. They are of different types and require different kinds of actions.

Some of the procedures described can only be performed by an Atlas Copco authorized service provider.

Event code

Group

Description

1000-1999

Controller, Tool

Controller and Tool events.

2000-2999

Tool

Tool events.

3000-3999

Controller, Drive, Channel, Configuration

Controller and Drive events, and Step sync events.

4000-4999

Process

Tightening process events.

5000-5999

Configuration

Program configuration events.

6000-6999

Accessory

Accessory events.

7000-7999

Message

Messages.

Table heading

Description

Event code

The unique event number.

Type

Type of event:

  • Info

  • Warning

  • Error

Name

A descriptive name of the event.

Description

A short description of the event and why it occurred.

Procedure

If applicable the procedure contains an instruction on how to clear the event.

A - Acknowledge

Tells the user whether the event has to be acknowledged or not before you can proceed. The value in this list is the default value.

L - Log

Tells the user whether the event is to be saved in the event log or not. The value in this list is the default value.

D - Display

Tells the user whether the event is to be displayed on the screen or not. The value in this list is the default value.

Event

Description

Procedure

Log

Display

Ack

Code

Type

Name

1000

Info

Controller started

The controller is started.

N/A

X

1001

Warning

Controller serial number updated

Generated at start-up if IT-board box serial number (controller serial number) differs from AUX-board box serial number. AUX-board is considered to be non-replaceable in field. The controller will reboot when the serial number is updated.

Replace IT-board or box.

X

1010

Info

Tool connected

A tool is connected.

N/A

X

X

1011

Info

Tool disconnected

A tool is disconnected.

N/A

X

X

2010

Error

Tool software version mismatch

Tool and controller software versions not compatible.

Service tool - update tool software.

X

X

2012

Warning

Tool communication disturbance

Communication between tool and controller interrupted.

Relocate antenna placement.

2014

Warning

Tool overheated

Tool overheated. SRB and TBP tools only.

Allow tool to cool down.

X

X

2015

Error

Tool temperature sensor error

SRB and TBP tools only.

Service tool.

X

X

2020

Warning

Tool requires motor tuning

Tool requires motor tuning.

Perform a motor tuning.

X

X

2021

Warning

Motor tuning failed

Motor tuning failed.

Complete motor tuning or service the tool.

X

2022

Info

Motor tuning completed

Motor tuning completed.

N/A

X

2027

Warning

Usage limited due to high tool temperature

Temperature limit has been reached. Tightening has been inhibited to reduce risk for tool shutting down due to overheating.

Wait until tool temperature has been reduced.

X

X

2030

Error

Tool memory failure, change tool

Tool memory corrupt.

Service the tool.

X

X

2040

Error

System check failure

X

X

2041

Error

Torque transducer error

Will be generated either on calibration error or if tool reports transducer error.

Service the tool.

X

X

2042

Error

Angle transducer error

 

Service the tool.

X

X

2043

Error

Tool ground fault error

 

Service the tool.

X

X

2044

Info

Tool service interval expired

Indicates that servicing of the tool is needed. Triggered when the number of set tightenings has been exceeded.

Perform service of tool.

X

X

2045

Warning

Tool calibration data invalid

If validation of calibration data fails.

Service tool.

X

X

2046

Info

Tool, next calibration date has passed

Indicates that calibration of tool is needed. Triggered when calibration alarm is enabled in settings and the current time is greater than next calibration date.

Service tool.

X

X

2050

Error

Tool parameter file not supported

Required tool parameters are missing.

Update tool parameters.

X

X

2120

Warning

Unable to start, tool has no active torque transducer

X

X

2121

Warning

Transducers are disabled for connected tool

X

X

2122

Warning

Unable to start, tool is missing required torque transducer

X

X

2123

Warning

Unable to start, tool is missing required angle transducer

X

X

2124

Error

Torque transducer error on Main transducer

Indicates that there is an error on the Main torque transducer of a Tool with dual transducers.

X

X

2125

Error

Torque transducer error on Secondary transducer

Indicates that there is an error in the Secondary torque transducer of a Tool with dual transducers.

X

X

2126

Error

Tool Torque transducer calibration error on Main transducer

X

X

2127

Error

Tool Torque transducer calibration error

X

X

2128

Error

Tool torque transducer, shunt test failed on main transducer

X

X

2129

Error

Tool torque transducer, shunt test failed

X

X

2130

Error

Tool torque transducer, zero offset compensation failed on main transducer

X

X

2131

Error

Tool torque transducer, zero offset compensation failed

X

X

2132

Error

Tool torque transducer hardware error on main transducer

X

X

2133

Error

Tool torque transducer hardware error

X

X

2134

Error

Tool torque transducer error, overflow in A/D converter on main transducer

X

X

2135

Error

Tool torque transducer error, overflow in A/D converter

X

X

2136

Error

Tool Torque transducer calibration error on secondary transducer

X

X

2137

Error

Tool torque transducer, shunt test failed on secondary transducer

X

X

2138

Error

Tool torque transducer, zero offset compensation failed on secondary transducer

X

X

2139

Error

Tool torque transducer hardware error on secondary transducer

X

X

2140

Error

Tool torque transducer error, overflow in A/D converter on secondary transducer

X

X

3001

Error

Controller clock battery empty

Internal battery is getting close to end of life.

Replace battery.

X

X

3011

Warning

Drive overheated Controller hardware

Cool down.

X

X

3020

Warning

Controller hardware failure

X

X

3021

Warning

System voltage problem

DC voltage too high or too low.

N/A

X

X

3022

Warning

Controller voltage problem, AC input voltage too high

UDC too low or too high

Fix the input voltage.

X

X

3023

Warning

Controller voltage problem, AC input voltage too low

UDC too low or too high

Fix the input voltage.

X

X

3024

Warning

Drive voltage problem, AC input voltage too high

UDC too low or too high

Fix the input voltage.

X

X

3025

Warning

Drive voltage problem, AC input voltage too low

UDC too low or too high

Fix the input voltage.

X

X

3030

Error

IP address conflicting with another node on the network

The set IP address is in use by another device on the same network.

Change IP address on one of the devices.

X

X

3031

Info

Network cable unplugged

The carrier of the factory port is lost (cable disconnected).

Check the cable connection.

X

X

3040

Warning

Emergency stop

Drive disabled due to emergency stop.

Reset emergency stop.

X

X

3050

Info

System clock updated

System clock has been updated.

N/A

X

3051

Error

System clock error

Wrong time read from hardware Real Time Clock (RTC).

Change RTC battery.

X

3053

Info

Drive connected

StepSync drive has been connected.

X

X

3054

Info

Drive disconnected

StepSync drive disconnected.

X

X

3055

Warning

Mode configuration error

Generated when selected mode is configured wrongly. E.g. configuring two bolts with the same bolt number or the same channel, incomplete mode configuration.

Check Toolstalk2 for mode configuration error

X

X

3056

Warning

Unable to start, tool or drive is missing

Generated when a used channel is missing a drive or tool.

Check Channel Menu on the HMI. Connect missing drive or tool.

X

X

3057

Info

Unable to start, channel is already in use

Generated when a needed channel has been allocated to another virtual station.

X

X

3058

info

No mode selected

Select mode.

X

X

3061

Warning

Unable to start, enable signal is low

X

X

3062

Warning

Unable to start, stop signal is high

X

X

3063

Warning

Unable to start, all channels inhibited

All channels have been set inhibited, so no tightening can be started.

Set at least one channel to not be inhibited.

X

X

3064

Warning

Carrier number faulty

A FlexCarrier hex switch is set to zero.

Turn the switch to a non-zero value.

X

X

3065

Warning

Carrier E-Stop configuration plug wrong type or missing

A Carrier is missing its E-stop configuration plug, or the plug is of the wrong type.

Insert correct plug type.

X

X

3066

Warning

Carrier voltage inlet, no 3-phase AC

X

X

3067

Warning

Carrier voltage inlet, one AC phase missing

X

X

3068

Warning

Carrier, internal 24 VDC power supply unit broken

X

X

3069

Warning

Carrier 24 voltage OUT-port disabled due to over current

Reset the system.

X

X

3070

Warning

Carrier, hardware error in PF6 FlexControl cable OUT

Reset the system.

X

X

3071

Warning

Carrier, hardware error in PF6 FlexControl cable IN

Reset the system.

X

X

3072

Warning

Emergency stop 24 VDC power failure due to short-circuit

X

X

3073

Warning

Unable to start, system is emergency stopped

When allocating multiple spindles, this event is invoked by preStartCheckFailed due to emergency stop.

Reset the emergency stop.

X

X

3074

Warning

Carrier overheated

X

X

3075

Info

Carrier temperature OK

X

X

3076

Warning

Carrier, internal 24 VDC power supply overload

Current output from internal PSU is too high.

Disconnect other carriers that are powered from this PSU. Disconnect any external equipment using 24VDC.

X

X

3077

Warning

Carrier, internal 24 VDC power supply over voltage

Voltage output from internal PSU is too high.

Replace the carrier.

X

X

3078

Warning

Carrier, internal 24 VDC power supply under voltage

Voltage output from internal PSU is too low.

Replace the carrier.

X

X

3079

Warning

External supply to carrier, 24 VDC over voltage

Backup input voltage is more than 27 VDC.

Adjust the backup input voltage.

X

X

3080

Warning

External supply to carrier, 24 VDC under voltage

Backup input voltage is less than 19 VDC.

Adjust the backup input voltage.

X

X

3081

Warning

Carrier voltage inlet, 3-phase AC over voltage

Input voltage is too high.

Lower input voltage, must be 400 VAC or 480 VAC.

X

X

3082

Warning

Carrier voltage inlet, 3-phase AC under voltage

Input voltage is too low.

Higher input voltage, must be 400 VAC or 480 VAC.

X

X

3083

Error

Wrong Anybus/Profisafe module firmware

X

X

3084

Error

Soft PLC runtime error

eCLR has terminated in an uncontrolled way.

X

X

3085

Warning

Carrier, fan module out of order

X

X

3086

Warning

Carrier, fan module partly out of order

X

X

3087

Warning

Carrier, left fan module out of order

X

X

3088

Warning

Carrier, left fan module partly out of order

X

X

3089

Warning

Carrier, right fan module out of order

X

X

3090

Warning

Carrier, right fan module partly out of order

X

X

3100

Warning

Mode configuration does not exist

X

X

3160

Error

Failed to activate newly installed software

Something went wrong during the activation. When the newly installed software starts, a fallback to the previous working software happens. This happens when the new software fails to start for three times and only during software installation.

Take an export and contact Atlas Copco for further assistance. Note down the software version you are trying to install as well as the software version that is working.

X

X

X

3161

Error

Started on unexpected software partition

The controller has started on the inactive software side and not on the expected software side.

Note down the software information (on the Home page of the controller, select Controller > Software). Try to restart the controller and make sure its running on correct software when started again. If error persists, do an export and contact Atlas Copco.

X

X

X

4010

Info

Tool locked by digital input

The tool is locked by a digital input signal.

N/A

X

X

4011

Info

Tool locked by open protocol

The tool is locked by open protocol.

N/A

X

X

4012

Info

Tool locked by field bus

The tool is locked by the field bus.

N/A

X

X

4014

Info

Tool locked by Soft PLC

Soft PLC signal locked the tool.

Unlock by Master Unlock

X

X

4015

Info

Loosening disabled

Loosening is disabled in the tightening program

X

X

4016

Info

Tightening disabled

 

X

X

4017

Info

Loosening not configured

Loosening is not configured in the selected tightening program

Select different tightening program

X

X

4020

Info

Too many NOK tightenings

Maximum consecutive NOK tightenings in batch is exceeded

X

X

4030

Info

Batch sequence aborted

The batch sequence has been aborted.

X

X

4031

Info

Max time to complete batch sequence reached.

 

X

X

4032

Info

Max time to complete first tightening reached.

 

X

X

4040

Info

Locked by alternative identifier

Tool locked by alternative identifier.

X

X

4060

Info

Tool locked on batch complete

When running a batch with flag Tool lock on batch sequence complete this event is generated when the user press the trigger.

Unlock with signal Unlock Tool on complete.

X

X

4072

Info

Test Bolt

4100

Warning

Identifier not accepted: Invalid string length

X

4101

Warning

String selection unsuccessful: Multiple matches

X

4102

Warning

String selection unsuccessful: No match found

X

4103

Warning

Identifier not accepted: Identical string already received

X

4104

Warning

Identifier not accepted: No match found

X

4600

Warning

Data Drop or Data Hold used in combination with Batch tightening. The signals have no effect.

Data Drop and Data Hold are only supported for worktasks, without batch control. Select another worktask if the signals has to be used.

Valid only for Flex and StepSync.

X

4601

Info

Data Hold active: tightening result is sent once signal is low.

Valid only for Flex and StepSync.

X

4602

Info

Data Drop active: tightening result discarded.

Valid only for Flex and StepSync.

X

5010

Warning

Invalid Tightening program parameter value

The parameter in the selected tightening program are invalid.

Check the configuration of the selected tightening program to find and change the value of the parameter.

X

X

6010

Info

Accessory connected

Accessory is connected to the controller.

X

X

6020

Info

Accessory disconnected

Accessory is disconnected from the controller.

X

X

6021

Warning

Fieldbus offline

No communication with fieldbus.

X

X

6030

Warning

Accessory address collision

Two or more accessories with the same address are connected.

Change address on accessory.

X

X

6040

Warning

Accessory communication error

Intermittent communication error with accessory.

Check cables and connectors.

X

X

6041

Warning

Fieldbus error

Communication error with fieldbus.

 

X

X

6042

Warning

Fieldbus module mismatch

The installed fieldbus module does not match with the configured module.

Change the configuration to match with the installed module, or replace the installed module with the correct one.

X

X

6090

Warning

Barcode scanner could not be identified

When no unique serial number is found.

Configure the barcode reader device.

X

X

7010

Info

Message text to display

General event for displaying of messages.

None

X