Tool fails to start in automatic mode
Cause | Solution |
---|---|
There is a connectivity problem between the station and Smart AMS. | Identify and resolve any possible network connectivity issues. |
Smart AMS is in emergency mode. | Check the status of emergency mode indicator in the stack light, if available. Address the root cause, and then start the station in automatic mode. |
Smart AMS is in an error state. The error indicator light is on. | Review the log files for steps that did not succeed, and then take corrective action. Path to log files: %ProgramData%\AMP\. Example: C:\ProgramData\AMP\. |
PR Code of the product does not match the expression specified in Smart AMS Config. | Reconfigure the system to accept the barcodes or replace the wrong product with the correct one. |
There is a tightening program source selection error. | Check the configuration of the controller, especially the configuration of the tightening program selection source. |
Tool's firmware is incompatible. | Check if you have a suitable version of firmware on the tool. In case of a mismatch, flash the recommended firmware. |
A firewall is blocking the traffic. A firewall may be built into the operating system and enabled by default. | Check the firewall settings to make sure the tool's IP address and port are available for communication. |
The tool has an IP address or port conflict with another tool. | Make sure the IP address and port settings are unique for the tool. |