Exporting "Logs from Connected Tools"

The export of tool logs enables a service technician to share the tool log data with Atlas Copco Service personnel to troubleshoot problems with the tool(s).

It is possible to export tool logs from the following tools: STB, SRB and TBP/TBP-S.

To export the tool logs, the tool has to be connected to the controller. It is not necessary for the tool to be assigned to a Virtual Station.

All data included in the tool log export is stored in a file "PFExport_<IAM name>_<datetime>.tar.gz", which includes the following files and directories:

  • "atlas_tool_i.zip" – All available results

    For each connected tool an individual files is created. The file format for tool log files is "tool-<tool type>-<tool serial number>.log"

  • "ExportInfo.txt" - Text document containing information about the IAM, Controller and connected tools

How to Export "Logs from Connected Tools"

  1. On the Home view, select the Controller Tab. Then, on the left side, select the Export/Import Tab .

  2. In the Export window, open the drop-down menu and select Logs from connected tools.

  3. In the Export window, select Export.
    At the end of the exporting process, an exporting pop-up window confirms that the export is done.
    A PFExport_<IAM name>_<datetime>.tar.gz file is automatically downloaded.