Exporting Logs from Connected Tools

  1. On the home view, go to the Controller tab and select Export/Import on the left pane.

  2. Go to the Export window, select the ellipsis icon and then Logs from connected tools on the pop-up window.

  3. On the Export window, select Export.
    At the end of the exporting process, an exporting pop-up window confirms that the export is completed.
    A PFExport_<IAM name>_<datetime>.tar.gz file is automatically downloaded.

The export of tool logs enables a service technician to share the tool log data with Atlas Copco Service personnel to troubleshoot problems with the tools.

This tool log export option is available for STB, SRB, TBP/TBP-S, IxB and QST-M connected tools.

To export the tool logs, the tool has to be connected to the controller. It is not necessary that the tool is assigned to a virtual station.

For STB, SRB, TBP/TBP-S tools

All data included in the tool log export is stored in a file "PFExport_<IAM name>_<datetime>.tar.gz", which includes the following files and directories:

  • "atlas_tool_i.zip": All available results.

    For each connected tool an individual file is created. The file format for tool log files is "tool-<tool type>-<tool serial number>.log".

For IxB Connect tools

  • All data included in the tool log export is stored in a file "pfconnecttool/<Serial number>/PFSyncExport_<Date>T<Time>.tar.gz",which has to be decrypted as well.

Log export function is not availible for IxB Connect tools over Bluetooth. In Bluetooth case logs has to be fetched from each tool separately through network or service interface.

  • "ExportInfo.txt": Text document containing information about the IAM, the controller and the connected tools.