Navigating to "localhost:6394" fails
| Cause | Solution | 
|---|---|
| Smart AMS Manager has stopped responding. | Restart the SAMS service that is listed in Windows services on the computer. | 
| The web browser is not supported. | Use Google Chrome. | 
| A different port number was specified during the installation of Smart AMS. | Instead of using port 6394, use the port number that was specified when installing Smart AMS. |