Navigating to "localhost:6394" fails

Cause

Solution

Smart AMS Manager has stopped responding.

Restart the SAMS service that is listed in Windows services on the computer.

The web browser is not supported.

Use a supported browser. See the Minimum requirements section.

A different port number was specified during the installation of Smart AMS.

Instead of using port 6394, use the port number that was specified when installing Smart AMS.