Installing Smart AMS

Important notes

To keep Smart AMS running smoothly, virus scanners (like Windows Defender) on the Smart AMS server computer should either be switched off entirely or at least have certain exclusions configured.

  1. Disable scheduled and real-time scanning for files under the following paths:

    %ProgramData%\AMP     Example: C:\ProgramData\AMP
    %AppData%\RabbitMQ     Example: C:\Users\John Doe\AppData\Roaming\RabbitMQ
    %SystemDrive%\SAMS      Example:C:\SAMS
    The actual path may be different. It is specified during the installation of Smart AMS.

  2. Configure exclusions for files that are opened by the following processes:

    erl.exe
    AMPServiceProcess.exe

Administrator permissions are required to install Smart AMS.

Installation process

  1. Launch Setup-SAMS-1.10.exe.

    • If a dialog prompt from User Account Control asks whether to allow this program to make changes to your computer, select Yes.

    • If Windows Defender SmartScreen prevents the installer from running, select More info, and then select Run anyway.

  2. Select the language to use during the installation.

  3. In the License Agreement dialog box, select the "I accept the agreement" option, and then select Next.

  4. Confirm the installation path. Default path: C:\SAMS.

  5. Choose an installation mode: Full installation or Custom installation. If you select Full installation, all product components will be installed. Selective installation allows you to select any of the following components: Erlang OTP, RabbitMQ Server, Smart AMS. Normally, you should install all the three components. However, you might not want to install RabbitMQ if you already have it installed and you don't want to overwrite the installed version.

  6. Specify the Start menu folder to add the program's shortcut to. Default: SAMS.

  7. Specify whether to create the desktop shortcut for all users or for the current user only.

  8. If you have chosen to install Smart AMS, specify the TCP port that it will use. It is recommended that you leave the default value. You will also need to specify a username and password. Write them down and keep them in a secure place. You will then need to enter these credentials to log on to Smart AMS Manager.
    Select the Enable Instance Discovery check box to enable detection of concurrent Smart AMS server instances running on the network. You will be able to check it in Smart AMS Manager, in the Dashboard section > Detected instances subsection. To avoid conflicts, only one Smart AMS server should be running on the network.

    If you have chosen to install RabbitMQ Server, you will be prompted to specify the virtual host, username, and password. If there is no reason to specify custom values, leave the default values. Write them down and keep them in a secure place.
    Select the Enable Management Plug-in check box, if necessary. The RabbitMQ management plug-in provides an HTTP-based API for management and monitoring of RabbitMQ nodes and clusters, along with a browser-based UI and a command-line tool, rabbitmqadmin. The plug-in consumes system resources. It is only necessary if you plan to use it. Otherwise, do not select this check box.

    If you see the Windows Defender Firewall has blocked some features of epmd.exe or erl.exe message, select Allow access.

  9. Specify the host name or IP address and the TCP port that Smart AMS will use for connecting to Error Proofing License Manager. Default port: 7070.

  10. When you reach the Completing the SAMS Setup Wizard window, select the Start Windows service (in background) check box.