# Recover a Device

If a firmware update is not completed correctly, as shown in chapter Updating the Firmware, the device will not be possible to discover using Search.

In order to recover it, the device has to be added manually by the following steps:

1. Select Add Tag/Add Anchor, depending on the device that should be recovered.

2. Enter the ID (8 characters) of the device in the pop-up window.

3. Select Firmware update and follow the steps as for a normal update.

   When recovering a device, the hardware generation of the ILM Tag will not be identified automatically. Refer to the hardware table in the ILM Compatibility Information for products containing ILM Tag Gen 2.